Terms & Conditions

THUNDER LAWNS, LLC

Last Updated: March 29, 2026

  1. ACCEPTANCE OF TERMS
    • These Terms & Conditions (“Terms”) govern your use of the Thunder Lawns, LLC (“Thunder Lawns,” “we,” “us,” “our”) website and services. By accessing or using our website and/or scheduling services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our site or services.
  2. COMPANY AND SERVICES OVERVIEW
    • Business Name: Thunder Lawns, LLC
    • Nature of Services: We provide all-electric lawn maintenance, including but not limited to mowing, trimming, edging, and blowing.
  3. SCOPE OF AGREEMENT
    • Use of Website
      1. You agree to use our website lawfully and responsibly. You will not engage in malicious activities or provide inaccurate information.
      2. You must be 18 years of age or older and either own the property being serviced or be an official tenant on its lease.
    • Service Eligibility
      1. Services are offered only in advertised service areas. Thunder Lawns reserves the right to refuse or discontinue service for any property outside our coverage zone.
  4. SCHEDULING AND SERVICE POLICIES
    • Recurring Scheduling
      1. We strive to maintain a consistent schedule for weekly or bi-weekly visits. However, we offer “week of” scheduling to allow flexibility around weather and other uncontrollable factors.
      2. We do not guarantee specific days or times, unless agreed to separately in writing.
    • Weather Disruptions
      1. If severe weather prevents us from completing scheduled work in a given week, we will reschedule the following week, unless it is a weekly service plan in which case we will refund that week’s service charge. Due to the recurring nature of weekly service visits, we do not “make up” a missed service the following week.
    • Lead Times
      1. We aim to notify customers at least two hours before arrival. This is not guaranteed but is our standard practice.
    • Cancellations & Changes
      1. You may cancel service at any time via our online portal with no fees, unless you cancel a recurring plan after only one visit. In that case, we charge the difference between the recurring rate and our one-time rate.
      2. A minimum of one week’s notice is required for cancellations or plan changes. This allows us to adjust scheduling accordingly.
    • Pausing Service
      1. We do not offer a formal “pause” feature. However, you may change or cancel your recurring plan online at any time with one week’s notice. No additional fees apply except as stated above.
  5. BILLING & PAYMENT
    • Payment Frequency
      1. Weekly or Bi-Weekly plans: Payment processes at booking and at the start of the service week (Monday), regardless of your actual service day.
      2. One-Time services: Payment is processed at booking.
    • Payment Methods
      1. We partner with Stripe to handle payments securely. We accept major credit cards, ACH, Apple Pay, Google Pay, and Amazon Pay. All payments are automated.
    • Failed Payments
      1. We may retry unsuccessful payments several times. If all attempts fail, we mark the invoice as unpaid, cancel any future recurring service, and may send the account to collections.
    • Price Changes
      1. Thunder Lawns reserves the right to change service rates. We will provide email notification in advance of any price changes.
  6. LIABILITY AND DISCLAIMERS
    • Property Access and Safety
      1. You are responsible for unlocking gates, restraining pets, and clearing large debris. If our crew cannot access a portion of your yard due to locked gates or unrestrained pets, we will service what we can and charge the full-service fee—no partial or full refunds in such cases.
      2. Please ensure the property is safe for our crew. Inform us of any hidden hazards (e.g., uneven ground, wiring, or sprinklers).
    • Damages
      1. We take reasonable care during service. If a sprinkler head is damaged, we will replace it—on the spot if we carry the part, or on your next service visit.
      2. We are not responsible for damages to items left on the lawn (toys, furniture, etc.) that are not removed beforehand.
    • Weather and Force Majeure
      1. We are not liable for delays or inability to perform due to events beyond our control, including severe weather, power outages, natural disasters, or other force majeure circumstances.
    • Disclaimer of Warranties
      1. All services are provided “as is” and “as available,” without warranties of any kind, except our customer satisfaction guarantee (where we may offer a complimentary re-service if you’re not satisfied).
    • Environmental and Research-Based Advice
      1. Any claims about environmental benefits or research-based lawn care methods come from reputable sources; however, results vary by lawn. Thunder Lawns makes no absolute guarantees regarding lawn outcomes.
  7. USER RESPONSIBILITIES
    • Accurate Information
      1. You agree to provide accurate and truthful details regarding your property (lawn size, address, condition, gating, pets, etc.).
    • Property Condition
      1. You must maintain a reasonably safe environment. We are not liable for injuries or damages arising from undisclosed hazards.
  8. MOBILE SMS
    • Thunder Lawns SMS Alerts (the “SMS Program”) is operated by Thunder Lawns, LLC (“Thunder Lawns,” “we,” “us,” or “our”). By opting in to the SMS Program, you agree to these Mobile Terms. We may modify or discontinue the SMS Program or these Mobile Terms at any time, to the extent permitted by applicable law. Any updates will be posted on this page and will become effective when posted.
    • By providing your mobile number and expressly opting in, you agree to receive recurring automated marketing and informational text messages from Thunder Lawns at the number provided, including seasonal promotions, special offers, abandoned checkout reminders, service reminders, account updates, and other customer care or business-related communications. Consent is not a condition of purchase.
    • Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are responsible for any charges imposed by your wireless provider.
    • You may opt out of the SMS Program at any time by replying STOP to any message or by using the unsubscribe link, where available. You will receive a one-time opt-out confirmation message, and no further marketing text messages will be sent unless you opt back in.
    • For help, reply HELP or contact us at info@thunderlawns.com.
    • Wireless carriers are not liable for delayed or undelivered messages.
    • We may change any short code, long code, or other number we use to operate the SMS Program at any time. If we do, we will post notice of the change where required. You acknowledge that messages, including STOP or HELP requests, sent to a number we no longer use may not be received, and we are not responsible for honoring requests sent to an inactive number.
    • You agree to provide a valid mobile number and to update us if your mobile number changes.
    • To the extent permitted by applicable law, we are not liable for failed, delayed, or misdirected delivery of any message sent through the SMS Program, for errors in such messages, or for any action you may or may not take in reliance on the messages or the SMS Program.
    • For information about how we collect, use, and protect your personal information, please review our Privacy Policy.
  9. INTELLECTUAL PROPERTY
    • Thunder Lawns retains all rights to its website content, images, logos, mascots, designs, and any other intellectual property. You shall not copy, reproduce, or distribute any part of our branding or site content without prior written consent.
  10. TERMINATION OR SUSPENSION
    • Thunder Lawns may terminate or suspend your service at any time if you fail to pay, behave abusively toward staff, keep aggressive pets unrestrained, or otherwise violate these Terms. We will endeavor to notify you of any termination via email.
  11. GOVERNING LAW AND DISPUTES
    • These Terms are governed by the laws of the State of Texas.
    • Dispute Resolution: Any dispute, claim, or controversy arising from these Terms or our services shall be resolved by binding arbitration in Bexar County, Texas, in accordance with the rules of the American Arbitration Association. Judgment on the award rendered may be entered in any court having jurisdiction.
  12. CHANGES TO TERMS
    • We may update these Terms from time to time. The “Last Updated” date at the top indicates the current version. By continuing to use our website or services after any changes, you accept the revised Terms.
  13. CONTACT INFORMATION

Thank You for Choosing Thunder Lawns!

We appreciate your business and strive to deliver reliable, all-electric lawn care. By using our site and services, you understand and agree to these Terms & Conditions.