Frequently Asked Questions

We provide a variety of lawn maintenance services. Please see our [Services] page for a detailed list.

We strongly recommend weekly. Warm-season grasses like Bermuda, Zoysia and St. Augustine need mowing every 4–7 days to ensure optimal turf health and reduce the growth of weeds and thatch.

No. We do ask that pets be restrained and gates unlocked to ensure safe, uninterrupted service.

We ask that items like toys, furniture or pet waste are removed beforehand. It speeds up service, reduces the risk of accidental damage, and prevents additional fees from being assessed.

Yes. Our insurance protects us, and our bond protects you, the client—offering peace of mind.

Yes! Although these lots aren’t eligible for instant pricing, simply submit a custom request and we’ll get you taken care of.

We strongly recommend weekly. Warm-season grasses like Bermuda, Zoysia and St. Augustine need mowing every 4–7 days to ensure optimal turf health and reduce the growth of weeds and thatch.

It varies by species. On a perfectly level lawn on a weekly schedule:

• Bermuda: ~1–1.5 in.
• St. Augustine: ~2–4 in.
• Zoysia: ~1–2 in.

Most lawns are not level and aren’t maintained weekly so we recommend 2.5-3 inches. Ideally, no more than one-third of the blade is removed at once to prevent yellowing.

We mulch clippings. This returns nutrients to your lawn, reducing annual nitrogen needs by up to 50%. Research shows clippings don’t cause thatch or disease.

For light rain, we usually proceed. Extremely wet grass isn’t ideal for turf health. We will notify you beforehand and adjust scheduling as needed.

Many possible causes—more than one third the blade length being removed at once, nutrient deficiencies, incorrect watering, thatch buildup, disease, etc. We recommend an on-site evaluation to determine the exact cause.

Uneven watering, sunlight variations, soil compaction, or nutrient differences can cause uneven growth. We can investigate if it’s a recurring issue.

When grass growth slows from December to February we focus on all the other areas of your yard:

• As-needed mowing, string trimming, edging
• Leaf cleanup maintenance
• Bed cleanups and edge touch-ups
• Light bush pruning and hedge shaping
• Light tree pruning from the ground
• General tidy and debris clean up

Also remember that occasional warm spells can wake up grass enough to grow, and if you’ve neglected winter care, you’re inviting weeds, debris buildup, and soil compaction. Upkeep during the colder months keeps everything in check.

Pricing factors include lawn size, condition, specific services, landscaping features, and frequency. Slopes, or heavy debris identified on the first visit may require a rate adjustment.

We’ll adjust your plan after our first visit if needed and let you know about any pricing differences.

We accept all major credit cards, Apple Pay, and Google Pay and process all payments via our secure partner, Stripe.

For recurring services you are billed on Sunday at the end of your  service week. One-time services will process billing on the same day your service is completed.

Yes. As a tech-forward company, we make it easy to manage your account online.

You can do both without any fees. Please note one week’s notice is required to adjust your scheduling.

Cancel any time via your online account portal with one week’s notice. No hidden fees—except if you cancel a recurring plan after one visit; then we’ll charge the one-time rate difference.

At booking you’ll choose your service date. Recurring customers usually keep the same day each cycle, but this date can be adjusted upon request or for weather disruptions. We send out four service notifications:

• Email 3 days before service
• Email 1 day before service
• Text 1 hour before service
• Text at service completion

We strongly recommend weekly. Warm-season grasses like Bermuda, Zoysia and St. Augustine need mowing every 4–7 days to ensure optimal turf health and reduce the growth of weeds and thatch.

Rain or storms can shift our schedule. We front-load or back-load the week when conditions require it to minimize delays and will notify you ahead of time.

Not officially, but let us know if it’s urgent. We’ll do our best to accommodate.

You can do both without any fees. Please note one week’s notice is required to adjust your scheduling.

Cancel any time via your online account portal with one week’s notice. No hidden fees—except if you cancel a recurring plan after one visit; then we’ll charge the one-time rate difference.

On rare occasions, we might clip a sprinkler head that sits above cutting height. If this happens, we’ll replace it—often immediately if we have the right part on hand. We are fully insured so rest assured any accidental damages will always be taken care of.

Absolutely. If you’re not happy, we’ll offer a complimentary re-service to make it right.

Traditional gas tools often exceed 100 dB. Our electric gear can be 4–10x quieter, ranging around 60–70 dB. Our fleet is the Ford E-Transit, ensuring zero direct emissions from driveway to driveway.

Modern battery tech often equals or surpasses gas in torque and cutting power. Our commercial grade electric equipment surpasses gas for all our services.

Definitely. Electric equipment reduces exposure to fumes, loud noise, and heavy vibrations, helping prevent hearing damage and hand-arm vibration syndrome.